Business Analyst Cork Contract 12 months

Location
Republic of Ireland, Cork
Salary
£201.46 - £209.85 per day + all in
Posted
19 Oct 2017
Closes
16 Nov 2017
Ref
MSJSBA
Contact
Martin Shakouri
Sector
IT
Function
IT
Contract Type
Contract
Hours
Full Time

Business Analyst Cork Contract 12 months. My client a leading name in their respected space is in urgent need of a talented and experienced Business Analyst to join their team on a contract basis of up to 1 year

The Customer Systems team supports many of the key global applications used in my clients EMEIA sites. The CRM and telephony applications are used for a variety of functions including identifying all of our customers, the products they have and when they bought them, technical case tracking, service and repairs, sales, opportunities and routing calls.

The business Analyst (cross-functional), will be responsible for understanding functional and technical changes in Customer Systems solutions for each project, assessing regional risk, and communicating to key stakeholders. You will be working with IS&T partners across the Global Customer Systems organisation and other areas of IS&T to support adherence to project scope and deliverables. You will be required to work with business partners to ensure readiness and preparation for Customer Systems project rollouts, conversion and implementation activities. You will be Providing project and release go-live and warranty support of Customer Systems applications. You will be supporting project releases in EMEIA through the UAT cycle, including cross-functional coordination, environment stability, issue resolution and maximum available test time.

Successful will have 4-5 years of commercial experience as a Business Analyst working in a multinational company environment. You will have experience working with UAT and risk escalation. If this a role that is of interest drop me a CV so that we can speak in more detail.

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