Production Support Lead Dublin Contract
Production Support Lead Dublin Contract 12 months. My client a leading global financial institution is in urgent need of a talented and experienced Production Support Lead to join their team on a contract basis for 12 months.
As the Support lead your main responsibilities will involve, managing onshore support team members and working with offshore leads to evolve the support model. You will work with the support team to ensure Incident and Problem management processes are completed in accordance with enterprise standards with particular focus on working with Development teams to prioritise remediation work. You will also work with support teams to deliver efficiencies in the delivery of production support. It will be expected that you will work with the Development and Infrastructure teams to ensure change to the production environment has adhered to support readiness processes. You will partner with our development team as part of a multi-year strategic programme to rollout support for new applications built with cutting edge technologies, such as Scala and Python. You will work with Risk and Control Partners to ensure adherence to enterprise standards.
Successful candidates will have experience managing and leading an application support or production support team ideally within a financial services setting. Candidates will have T-SQL skills (Microsoft SQL Server / Sybase). You will also have experience with UNIX/LINUX, C / C++, Scala or Python, Industry applications such as SWIFT and ITRS and a Certification in ITIL. If this sounds of interest drop me a CV so that we can speak in more detail.