Transport Clerk

Recruiter
Adecco
Location
Republic of Ireland, Limerick
Salary
£28000.00 - £29000 per annum
Posted
22 Mar 2018
Closes
19 Apr 2018
Ref
JN -032018-3275
Contact
sarah mctiernan
Function
Transport
Contract Type
Permanent
Hours
Full Time
You will liaise with management, internal support teams and warehouse operations along with key account customer staff and our 3rd party carriers in managing day to day customer support activities.
You will be handling complex queries and focusing on driving high levels of customer satisfaction.
You will provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performance are resolved per agreed SLA's.
You will own, log & ensure all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's.
You will put the customer first and resolve issues as they arise and in a timely manner.
You will provide daily/weekly/monthly reporting as required by the customer.
You will have excellent customer service skills.
2 years experience in a logistics environment
Excellent attention to detail
Ability to work on own and also as part of a team.







Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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