IT Operations Practitioner Contract Dublin
IT Operations Practitioner Contract Dublin 6-12 Months. My client a leading global firm is in urgent need of a talented and experienced IT Operations Practitioner to join them on a contract basis for 6-12 months.
You will be required to Investigate and provide solutions to Incidents raised in Service Desk. You will be Supporting issue resolution through investigation, documenting analysis and working with various support teams. You will be Liaising with and supporting Helpdesks / Business Users. Candidates will be responding to Requests from users/ business areas for stats, functional support. You wil be required to implement workarounds and data clean-ups. You will raise SIRs / Problems where appropriate. You will be working closely with Problem Management, Technical Architecture, Data Centre, System Test and cross -vendor teams to efficiently resolve incidents and problems.
Whilst this role is not a development role, the ability to debug / code in Java or COBOL is an advantage;De-bugging code and identify cause of Live issues (Occasional implementation of code changes if required)
Technical skills required:SQL,Unix,Developer/Support tools - Service Desk, Spira, Squirrel/DbVisualizer, Telnet/Tera Term/Putty, FileZilla and Microsoft Office - Outlook, Word, Excel, Powerpoint. If this sounds like an inteesting role then drop me CV so that we can speak in more detail.
Computer People acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Computer People UK is an Equal Opportunities Employer.