Customer Service Executive - Dublin

Republic of Ireland, Dublin, Dublin South
Up to £20985 per annum + Bonus
11 May 2018
08 Jun 2018
JN -052018-7238
Kate McDermott
Customer Service
Contract Type
Full Time
Adecco: Customer Service Executive
Location: South Dublin
Salary: €25,000 plus Bonus
Shift Work -

We are currently recruiting for a Customer Service Executive on behalf of our client, a expanding digital entertainment company. This is an existing opportunity for anyone with a CS background and interested in sports and gaming.

Main Duties:

Providing assistance to internal and external customers via all available channels of communication (email, phone and live chat).
Working as part of a dynamic team of professionals.
Being the face of the company brands to our customers
Liaising with other departments across the business.
Assisting the department in reporting market activities.
To meet and exceed customer expectations, ensuring customers are listened to and experience the best of customer service
Working towards agreed goals and targets.
Keeping up to date with promotions, competitions and special offers.
Assisting the fraud department with fraud checks and processes.
Capturing required data and process through appropriate systems

Candidates will be required to be available between the hours of 8am-12am (37.5 hours per week)
Rotas may change to suit business needs

If you interested please apply to link below.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.