European Fwding Manager

Republic of Ireland, Dublin, Dublin North
£41970 - £46167 per annum
13 Jun 2018
11 Jul 2018
JN -062018-12484
Eoin Barber
Contract Type
Full Time
The European Forwarding Manager will work as part of our European Forwarding team, to manage and coordinate all European transport and forwarding activities. Duties and Responsibilities
Manage forwarding Import and Export Team
▪ Day to day management and direct assistance of Operations team to ensure all transactions are processed timely and accurately in line with company procedures and expectations.
▪ Manage hours and holidays to ensure adequate cover in place when required.
▪ Ensure all staff are up to date with training and fully comply with legislation and industry norms. Ensure staff are cross trained to provide cover where required.
▪ Ensure full compliance with company health and safety policy.
▪ Manage staff appraisals in line with company policy.
Manage relations and services with European agents
▪ Ensure all agents operate in line with company agreements for service levels and pricing.
▪ Set up and manage regular meetings to review performance and pricing.
▪ Agree where required specific pricing or services.
▪ Review new agent opportunities and make recommendations to the senior management team.
▪ Ensure correct procedures are agreed and implemented for management of agents business.
Manage relations and services with suppliers
▪ Ensure all suppliers are working in line with agreements on service and pricing.
▪ Set up and manage regular meetings to review performance and pricing.
▪ Agree, where required, specific pricing or services.
▪ Review suppliers and actively look for new suppliers to improve pricing and services available.
▪ Review operations to ensure best options are being used, including co. load and container service options.
▪ Ensure all suppliers are registered and managed in line with the company supplier approval policy.
Work with sales team to secure opportunities
▪ Assist sales team in pricing opportunities outside of normal services.
▪ Maintain and review the sales tariffs for European business. Update sales tariffs when required.
▪ Accompany sales team at customers meetings where required.
▪ Work with sales team to ensure SOP's are completed and proper transition of opportunities.
▪ Review jobs on system and liaise with sales where required to ensure jobs profit reflect the company requirement.
Customer service and business retention
▪ Manage relationship with Forwarding customers
▪ Agree SOP's and ensure implementation
▪ Ensure rates are in place for all regular and account holding customers
▪ Work with sales account owners to resolve issues with customers
Administration and reporting
▪ Ensure all files are opened correctly on system
▪ Ensure all billing is completed on time in line with company expectations
▪ Ensure all costings are entered correctly and timely on system
▪ Ensure all reports are completed on time
▪ Review reports to identify issues with customers / rates or service and make recommendations or correction.
▪ 3rd Level Degree in Transport & Logistics, Business Degree or Industrial Equivalent. Supply Chain Management/ Transport preferable.
▪ Full comprehension of the English language - both written and spoken.
▪ European Language desirable but not essential.
▪ Proven record in Route Development.
▪ Proven record in Management.
▪ Demonstrated ability to lead, motivate and manage a team.
▪ Proven capacity to adopt and promote a teamwork style within departments and across the Organisation.
▪ Demonstrated relevant sectoral knowledge. Skills/Competencies
▪ Excellent interpersonal skills
▪ Strong analytical and numeracy skills
▪ Demonstrated experience in relationship management and strong commercial awareness
▪ Dynamic & dedicated with proven levels of high conformance & performance
▪ Positive, can do attitude & ability to work as part of a team
▪ Computer Literate including but not limited to Microsoft Office Suite, Google search engine
▪ Proven ability to work effectively in a corporate culture
▪ Demonstrated ability to work positively work in a changing environment
▪ Proactive knowledge and support for H&S best practices and requirements

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.