Senior Product Consultant, great opportunity
Why this role?
Cool well-known company
We have some exciting new opportunities for a Support Engineer to join a team who are dynamic and passionate about business technology. Be part of a collaborative environment that adapt quickly and work together to overcome the challenges.
You will provide support and guidance on highly complex technical issues specific to databases, networks, application servers, performance, virtual environments, and ERP issues. You will assist in troubleshooting customer database issues - install, configure, upgrade, and migrate existing databases. Databases used are Oracle, SQL Server, DB2. You will receive highly complex escalations from tier 2 analysts. You will be responsible for building strong relationships with both internal and external customers. You will maintain all support shared systems (virtual environments, databases, and shared instances).
· Bachelor's/Master's degree in Management Information Systems or Computer Information Technology or related field
· Extensive relevant industry experience
*Professional experience in troubleshooting, maintaining, or developing data-driven applications connected to relational databases, XML sources, web services, big data driven backend systems.
*Familiarity with administration of Hadoop
*Subject Matter Expert in one or more of the following areas: Database technology (Oracle, SQL Server, DB2), Java, xml, web services, Hadoop, ERP's, network architecture, database or application performance issues
*Big Data and Fast Data applications
*Experienced in handling customer escalations
*Excellent debugging skills in a wide variety of technologies and programming languages.
*Find timely creative solutions to issues.
*Deep understanding of and debugging experience with networking protocols.
*UNIX/LINUX Strong knowledge
*A strong desire to research and study new emerging technologies for consideration in future and ongoing development efforts.
*You will be required to work varying schedules to support a 24X7 call centre.
*May be required to travel to customer site up to 25% of time
*You will be setting-up, adjusting, assembling, controlling, testing, and operating equipment to generate input and output, and transmitting data.
*Experience with building and maintaining Big Data and Fast Data applications *Ability to work independently and work within/outside the team to get things done using Open source software like Spark, Flume, and Kafka
*Data Governance, Security & Operations experience
*Understanding of object-oriented languages like Java, etc. and functional programming concepts.
*Understanding of VM's, NAS, Unix, Shell programming and mainframe systems.
*Understanding of FTP scripting, ECG, TWS, etc.
*Experience with Web Programming, including HTTP programming, ICF Framework, Web Services in ABAP (SOAP, WSDLs); JAVA programming; SAP NetWeaver Architecture and Integration technology and SAP Mobility Technology
*Administrator of the support work centre's technical infrastructure
*Excellent analytical and creative problem-solving skills.
*Drives positive results in Customer Experience through timely response, and positive interaction.
If this is of interest, please get in touch via email Natalia.Merritt at adecco.ie or call on 00 353 (0) 18526950.
Adecco is acting as an Employment Agency
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.