Customer Service/Administrator Agent

Republic of Ireland, Dublin
Up to £25000 per annum + 20 Days Holiday
22 Sep 2018
20 Oct 2018
JN -092018-25105
Ian Cleary
Contract Type
Full Time
The successful candidate will possess excellent administration and customer service skills, be a strong communicator and multitask as well as having a history of first rate accuracy and task completion.

Skills and Experience required:

- 2-3 years' experience in Customer service or Administration

- A timely and accurate processing of Customer Sales Orders

- Engage with customers on stock availability, status of orders and account enquiries

- Ability to manage all queries end to end

- General office duties including filing, faxing and emailing

Key Required Competencies

- Good documentation and general communication skills

- Excellent time management and organisational skills with a high level of attention to detail

- Competency in Microsoft applications including Word, Excel, and Outlook

- High levels of flexibility and a willingness to learn and develop

- Positive attitude, pro-active and ability to prioritise workload as required

- Flexible individual with a strong work ethic

- Ability to work well in a team

- Fluency in English (spoken and written)

Role Details:
- Answer phone, check stock, process orders and deal with queries

- Produce and run the Supplier purchase orders every morning

- Email suppliers purchase orders daily

- Raise any special purchase order

- Raise purchase orders for contract orders

- Contact suppliers re stock enquires and dispatch dates

- Deal with suppliers weekly regarding what is to be loaded on next container

- Manage the stock check book, check stock with suppliers and get back to operators/reps with dates

- Stock adjustments and grade adjustments

- General office duties and housekeeping

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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