Customer Support with French - West Cork

Republic of Ireland, Cork
Up to £19306.20 per annum
30 May 2019
27 Jun 2019
JN -052019-70283
Lisa Cullinane
Customer Service
Contract Type
Full Time
Adecco is currently looking for talented and motivated Customer Service Agents with fluency in French (ideally native level) and in English, to work in one of the world's largest dedicated provider of collaboration software and services based in West Cork (35 MILES FROM CORK CITY).
This is a permanent contract to work in shifts within office hours of 5am-10pm, working Monday-Friday, 39 hours per week - to work in their European HQ.
Responsible for providing effective client service for all internal and external clients
by demonstrating exceptional customer service skills, utilizing technical expertise and familiarity of company products and procedures.
Desired Skills
*Fluency in English AND French essential
*Fluency in an additional major European language is desirable
*Minimum of 1 to 2 years Customer Service experience
*Accurate typing of approx. 30 wpm
*Excellent working knowledge of Microsoft applications essential
*Excellent interpersonal and communication skills (both written and verbal)
*Ability to work alternate shifts is a job requirement
*Ability and flexibility to perform all other job-related and ad-hoc duties as required.

Company offers:

oCompetitive salary
oHealthcare, pension & other benefits
oCareer opportunities with a leading Global employer

The company offers an excellent remuneration package and a competitive benefits package, plus full training.
For immediate consideration, please apply to this role now.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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