Installation Engineer - Contract Dublin

Recruiter
Modis
Location
Republic of Ireland, Dublin
Salary
£167.88 - £184.67 per day
Posted
17 Jun 2019
Closes
15 Jul 2019
Ref
MSJSEN
Contact
Martin Shakouri
Sector
IT, IT Support
Function
IT
Contract Type
Contract
Hours
Full Time

Installation Engineer - Contract Dublin 6-12 Months. My client a leading global name is in urgent need of a talented and experienced Installation Engineer to join them on a contract basis 6-12 months.

You will be required to Install and supports software components for user group. You will performs preventive maintenance, test and repair management server. Candidates will evaluates system configuration and monitoring to ensure effective use of services and resources. Addresses and resolves software and customer issues. Provides immediate support to incidents and ensure services are restored within SLA. Perform server and console update, patch or upgrade. You will be responsible to attend to inquiries, record questions and response to customers with solutions or workaround. You will also be responsible to attend escalations from L1, identify underlying issue and perform reactive / proactive work to ensure service are available. Create and update FAQs for end users / L1 Report and feedback defects, issues to project team.

Successful candidates will have knowledge in Windows OS and Windows Server and components such as services, networking and vitalisation. Knowledge in Incident Management process, ITIL certified is an added advantage Understanding in Print services & network print services. You will have Knowledge in YSoft print management is an added advantage Understanding in Active Directory. The candidate needs to come from a Customer Support Technical Background. This background is critical Experience in this type of role needs to be at least 3-5 years The candidate will be working on application projects. You will have exposure to applications such Microsoft Teams, Microsoft Exchange, Skype for Business, Zoom or Active Directory knowledge would be very beneficial. Candidates will be working on projects in relation to communication tools. Networking knowledge is important and for niche apps, the candidate will be trained on. If this role sounds of interest drop me a CV so that we can speak in more detail.



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