Business Support Business Analyst
2 days left
- Full Time
Job Description: Essential Functions - Key Roles & Responsibilities
* Business Analysis/Support/Testing
o Perform user and system support across a global user base.
o Understanding business needs in regards to system upgrades/ enhancements or conversions.
o Liaise with internal clients to understand their needs.
o Perform system testing. Document findings.
o Aid in training users so that they can perform user acceptance testing.
o Project participation where necessary.
o Complete data mapping/data conversion.
o Assist with report conversion efforts.
* Compliance, Risk and Control Management:
o Know and understand all elements of Firm and Business policies and procedures that are relevant to the roles' activities.
* Business Expertise
o Strong knowledge of PC desktop tools such as MS Access and Excel or equivalent and knowledge of SQL, or SSRS would be an advantage. Strong analytical, communication, organizational and time-management skills. Strong technical, data or product/business knowledge. The analyst will ideally have knowledge and experience of the financial services industry and financial products.
* Problem Solving
o The ability to understand requirements and issues and formulate solutions to address open items.
* Nature & Area of Impact
o Interactions with both internal and external partners - staff members, business partners, other third parties.
* Interaction/Interpersonal Skills
o Communicate effectively with clients and business partners. Interact with internal parties in a time sensitive and often pressurized environment. Ability to work independently while meeting team goals. Optimize client service delivery while complying with the Company's policies and preferred practices.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.