Customer Service Agent - Contract

Republic of Ireland, Dublin, Dublin South
€10.50 - €10.86 per hour
06 Nov 2019
04 Dec 2019
JN -122017-1887
Laura Creaby
Customer Service
Contract Type
Full Time
Key Responsibilities:

* To provide an excellent customer service experience for our customers
* Take responsibility in resolving any customer complaints
* Processing orders
* Use the SAP system on a daily basis
* Contact customers about delivery date changes
* Create price confirmations when requested by the customer
* Be an active member of the customer service team
* Filing and general office duties
* Resolve any customer issues in a timely and effective manner and in accordance with best
practice procedures

Key Qualifications:

* Experience working in a customer service environment
* Computer skills
* Experience dealing with customers either face-to-face or over the phone
* Experience in using Microsoft applications
* Experience in outbound calls
* Critical thinking when dealing with customer enquiries and issues

If you feel you have the above relevant experience please apply to the advert today for immediate consideration, I look forward to hearing from you!

Adecco Ireland is acting as an Employment Business in relation to this vacancy.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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