Quality Assurance Business Partner
Salary of £35,000 - £38,000 + Car Allowance - £4,000
Location is nationwide but there is an expectation that they travel to services
We are working with national Health care Charity supporting them with two permanent vacancies for a Quality Assurance Business Partner, you will support them to provide an outstanding level of service, to their teams, which enables them to provide a person-centred care & support service to all of the people who use their services. We are looking for a Quality Assurance Business Partners to join their Quality Assurance team to support their services in the North East/North West, South/Midlands Regions. We are looking for candidates with a `Can do' attitude, who have vast experience within the health and social care sector; As well as experience or awareness of regulation and inspection frameworks used by the CQC; we're looking for candidates with a keen interest in driving up quality and those who will ensure that innovation is promoted within this organisations services.
This is a leading national charity, providing innovative care, rehabilitation and support solutions for people with physical disabilities, acquired brain injury and learning disabilities as well as children and adults with Autism.
As a Quality Assurance Business Partner, you'll work in partnership with Regional Managers to drive all the services towards `Outstanding' quality through ongoing analysis and planned service reviews within their portfolio of services, reporting on service compliance and best practice, with the aim of helping them to achieve 'Outstanding' regulatory ratings. We are looking for candidates with strong coaching abilities and the excellent communication skills it takes to collaborate with people at different levels, including Regional, Area and Service Managers to our support functions. Detail-orientated and resilient with plenty of initiative, you thrive under pressure and are comfortable with change - but above all, you'll be focused on delivering a quality service to the people they support across the organisation.
For the demanding but rewarding role of Quality Assurance Business Partner, you must be prepared to travel across the designated region/portfolio of services.
*Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated portfolio of services; using a range of methodologies assess and identify risk, develop agreed priorities and plan to assess the quality of services
*Produce accurate, evidence-based reports in a timely manner clearly outlining levels of compliance and key areas for managers to focus on following a quality assurance visit.
*Provide practical assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services.
*Collaborate with the Regional Managers in devising updated ways of working to improve quality - singly and in agreed defined groups.
*Gather, evaluate and analyse data relating to quality measures using Datix and other sources across the organisation with the purpose of improving quality.
*Carry out formal investigations in accordance with the Trust's Complaints or Whistleblowing policies as appropriate, when requested to do so.
*Provide advice on relevant Health & Social Care legislation and good practice to Service Managers to support a shared approach to ongoing quality improvements.
To be considered for this role, you should have:
*Extensive experience and/or a qualification in a quality improvement related field or equivalent skills within another qualification
*Educated to level 5 NVQ or equivalent in a Health & Social-care related field.
*Level 5 Diploma in Leadership & Management or equivalent management experience including quality assurance/improvement
*Registered Managers Award (Level 4)
*Health & Social Care - Professional qualification Nursing/Social Work or allied field.
*In depth knowledge of statutory requirements for the Health & Social Care sector, including health and social care regulations and guidance.
*Ability to analyse complex data and investigate problems to develop a range of solutions
*Experience of being Registered Care Home Manager with one of the UK regulators (CQC/CIW/CIS)
*Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures
*A competitive salary of £35- 38,000 DOE.
*Car Allowance - £4,000
*Remote working - travel to services is required & overnight stays if required
*7.6 weeks annual leave
*Group Life assurance - on completion of probation is 2x annual salary
*Employer pension contribution - Employer's pension contribution is 3%,
*Eye voucher scheme
*Long service and staff awards
*Nationwide staff benefits such as Perk Box
For further information please call Hannah Quinn on 07933390472 or email firstname.lastname@example.org
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.
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