Account Manager (Automotive)
Brief Job Description
To be the key day to day Operational contact for clients.
To provide a high standard of customer service and fleet management consultation to a number of clients.
To ensure clients queries are handled efficiently and meet all our SLA terms.
To proactively work on reviewing and detailing the key trends and influencing factors for their fleets, through reporting.
This will include providing support, including dealing with clients and drivers, prospect visits, presentations and attending meetings.
To be responsible for all the logistical and planning requirements for the replacement cycle of the fleets.
To provide all the specific monthly reporting requirements relating to invoicing, KPI's, SLA targets and adhoc requests as they arise.
To provide excellent service levels to our clients.
To highlight, target and change, operational areas where we are not cost effective.
Motor/Fleet industry experience essential
3+ years experience in Automotive industry
Excellent communication skills, both written and verbal along with a polite, friendly and diplomatic manner
Must have strong attention to detail and display a high level of accuracy
Computer literate with an excellent knowledge of Microsoft Word, Excel, PowerPoint & Outlook
Good team player - must enjoy being part of, and actively participating in a team environment
Good interpersonal skills and have an ability to build rapport with clients and drivers
Ability to think and take initiative, identify & implement efficiencies and the confidence to make decisions when required
If you would like to be considered for this role please contact:
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.