Customer Service Advisor (Automotive)

Recruiter
Adecco
Location
Republic of Ireland, Dublin, Dublin South
Salary
€28000 - €30000 per annum + Bonus
Posted
09 Nov 2020
Closes
07 Dec 2020
Ref
JN -112020-153341
Contact
Ian Cleary
Contract Type
Permanent
Hours
Full Time
Our client, is one of the world's leading motor leasing companies, with millions of vehicles in over 30 countries worldwide based in South Dublin

To be a key day to day Operational contact for drivers within the Department.This position will provide front line support for all driver and client related queries.

This role will require looking after all day-to-day enquiries and administration, while working closely with their fellow team and department members.

Responsibilities

* To redirect enquiries received to relevant teams as required
* Achieve team goals and to achieve individual targets as outlined by line manager.
* To help build long term proactive relationships with clients and drivers.
* Recommending vehicles and arranging test drives
* Processing quotations/ orders for new vehicles
* Processing of other driver related tasks (fuel cards, tax discs etc)
* Complaints handling
* Managing fluctuating workloads
* General administration

Requirements

* Motor/Fleet industry experience essential
* 2+ years experience in customer service

If you would be interested in applying for this role please drop me an email on or apply through this job advert.


Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

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