IT Helpdesk Engineer, Dublin renewable contract

Recruiter
Adecco
Location
Republic of Ireland, Dublin, Dublin City Centre
Salary
€30000.00 - €35000.00 per annum
Posted
03 Feb 2021
Closes
03 Mar 2021
Ref
JN -012021-163188
Contact
Natalia Merritt
Sector
IT
Function
IT
Contract Type
Permanent
Hours
Full Time
We have a great opportunity to join a successful growing team in Dublin city or Dublin South West working in a great environment for an experienced IT Helpdesk Engineer - level 2 for external users.



We also have a role n Dublin South to support internal users.



This is a renewable contract until the end of the year.



Purpose of the role:

The ideal candidate will have excellent troubleshooting and problem solving skills and experience in helpdesk technical support for customers.



Responsibilities:



Desktop support experience
Users management across different systems and applications;
Perform system software upgrades, testing, and coordination;
Execute and monitor backups of business-critical systems on agreed schedule;
Compete periodic data restoration tests and system patching;
PC & server installation;
Contribute to monthly reports on IT service statistics;
Taking charge of incidents from triage to closure;
Ensure compliance with company policies and procedures.


Skills required:



Customer focused with 2-5 years experience;
Experience with Windows operating system, Experienced in Backup and Recovery, and systems' patching and upgrades;
Extensive knowledge of IP networks: TCP/IP, DNS, DHCP, routing, etc
Experience with Microsoft Office suite, Cisco products, Antivirus, etc
Technical abilities with Active Directory;
3rd level IT related Degree or an equivalent.


If this is of interest please get in touch via email Natalia.Merritt at adecco.ie.



Please note, we do not provide a visa sponsorship.



Adecco is acting as an Employment Agency.




Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

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