IT Helpdesk Engineer, Dublin renewable contract
We also have a role n Dublin South to support internal users.
This is a renewable contract until the end of the year.
Purpose of the role:
The ideal candidate will have excellent troubleshooting and problem solving skills and experience in helpdesk technical support for customers.
Desktop support experience
Users management across different systems and applications;
Perform system software upgrades, testing, and coordination;
Execute and monitor backups of business-critical systems on agreed schedule;
Compete periodic data restoration tests and system patching;
PC & server installation;
Contribute to monthly reports on IT service statistics;
Taking charge of incidents from triage to closure;
Ensure compliance with company policies and procedures.
Customer focused with 2-5 years experience;
Experience with Windows operating system, Experienced in Backup and Recovery, and systems' patching and upgrades;
Extensive knowledge of IP networks: TCP/IP, DNS, DHCP, routing, etc
Experience with Microsoft Office suite, Cisco products, Antivirus, etc
Technical abilities with Active Directory;
3rd level IT related Degree or an equivalent.
If this is of interest please get in touch via email Natalia.Merritt at adecco.ie.
Please note, we do not provide a visa sponsorship.
Adecco is acting as an Employment Agency.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.