Customer Service Administrator - Dublin

Recruiter
Adecco
Location
Republic of Ireland, Dublin, Dublin South
Salary
Up to €12.50 per hour
Posted
15 Feb 2021
Closes
15 Mar 2021
Ref
JN -072020-134269
Contact
Kate McDermott
Contract Type
Permanent
Hours
Full Time
Adecco:Customer Service Administrator
Location:Dublin 12
Ongoing Contract - Full-time

We are currently recruiting on behalf of our client for a Customer Service Administrator to work on an ongoing temporary contract. This is a great opportunity for someone to become part of a successful customer service team.

Main Duties;
*Provide excellent customer service experience to all customers
*Answering incoming calls and live chat
*Processing customer orders by phone, fax and e-mail
*Deal with any customer enquiries and complaints
*Resolve any customer issues in a timely and effective manner and in accordance with best practice procedures
*Processing Blocked orders
*Add contacts onto SAP
*Contact customers about delivery date changes
*Track orders and provide POD's for customers
*Issue credit and debit notes as directed
*Raise free of charge orders where directed
*Create price confirmations when requested by the customer
*Filing and general office duties
*Attend and contribute to team and company meetings
*Provide cover for the Trade Counter department if and when required
*Keep our service promise, demonstrating a positive and helpful approach to customers at all times
Skills & Experience;
*Computer skills
*Attention to detail and ability to multitask.
*Ability to work on own initiative and be dynamic.
*Experience dealing with customers either face-to-face or over the phone
*The ability to adapt to the changing environment within the department
*Critical thinking when dealing with customer enquiries and issues
*Experience in using Microsoft applications

If you are interested in this role, have the relevant skills, experience and available to start straight away apply today for immediate consideration.


Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Apply for Customer Service Administrator - Dublin

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

You are about to register with the Adecco Group UK & I as a candidate. During your registration, we will collect and use information about you to make available our services and maintain our relationship with you. Our Privacy Information Statement explains how we collect and use information about you and the rights you have.

Where you choose to give us so called sensitive information* other than where we ask for it, by giving us that information, you agree that we may use it in the way set out in the Privacy Information Statement.


* This is information that gets special protection under our privacy laws. It is information about your race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, genetic or biometric details, sex life and details of any criminal convictions or similar you may be subject to.

♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.

Similar jobs

Similar jobs