2 days left
- Full Time
DUTIES & RESPONSIBILITIES:
To complete the day-to-day processing of import manifests and bookings in line with company policy and procedures.
To provide excellent customer service to their customers by responding to customer enquiries and requests in a timely and professional manner.
To meet the operational day to day delivery needs of their customers in the most cost efficient and effective manner.
Responsible for ensuring that files are managed accordingly, and that billing and costing are input and processed as per company procedures and time frames.
Responsible for keeping the customer fully informed on order progression and any deviations, exceptions or changes that may arise from time to time.
Communicating with other departments as well as external parties to agree discrepancies raised by their agents.
To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
Comply fully with the defined operating procedures (SOP's) and processes.
Comply fully with the administration duties inclusive of investigating, sourcing, processing, and inputting into reports or other reports as requested in a timely and efficient manner.
Support resources through effectively resolving service-related issues and/or queries while proactively reviewing the most effective approach.
Support all continuous improvement initiatives including cross departmental projects through proactive engagement.
Proactively support and fully comply with the Companies Health and Safety policies and procedures.
QUALIFICATIONS & EXPERIENCE:
Demonstrated ability to speak and write in English fluently.
Good level of numeracy, literacy, and Microsoft Office skills.
3-5 years similar experience preferential.
Highly proficient on Excel and Reports.
Previous office administration experience in an extremely fast paced environment with several team members.
Knowledge of the Logistics / Freight Industry would be a distinct advantage.
Good Communications skills with proven work performance results.
Exposure to working to KPI's and the deliverance of same.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.