WebSphere Technical Support Engineer
7 days left
- Full Time
Offering excellent progression and training, this is definitely a career defining move for the right person.
You will be responsible for diagnosing and troubleshooting software problems with IBM WebSphere Application Server running on the z/OS operating system.
Working with System Administrators and Developers for the world's leading companies in industries including banking, commerce, insurance, social media, transportation, and government.
Providing remote technical support assistance to clients using Problem Determination (PD) and Problem Source Identification (PSI) skills, by interpreting product traces and logs, and analyzing z/OS system dumps, to solve complex technical problems.
Communicate action plans to clients to ensure that they are satisfied with steps towards resolution or the problem's root cause.
Skills & Experience:
Experience in problem analysis by recreating problems and/or utilizing system dumps and traces
Knowledge in z/OS diagnosis and debugging
Knowledge in Java z/OS diagnosis and debugging technologies
Experience in Application and Web Server administration and implementation (including related technologies, e.g.: XML, Connectors, EJB, JSP, Servlets, Security, and Web services)
Experience in customer support processes
How to apply:
Send your CV via the link in this advert or call Russell Kennedy directly. All contact details can be found on my LinkedIn page.
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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