Service Administrator - Wicklow
We are currently on behalf of our client for an Administrator to work as part of their Technical Services department. The successful candidate for this will have previous experience working in a similar role with experience scheduling engineers to complete routine services and control of documentation for service dept.
Control of documentation for the Service department including issuing of job cards, service contracts, development of CRM, and guidance on correct documentation for department
Scheduling engineers to complete routine services - IRL, UK & Europe.
Maintenance of Service contract data base and issuing of annual renewals of all service contracts and follow up for purchase orders.
Liaise with other departments to ensure that all maintenance is recorded in CRM, service visits are completed, and reports are up to date and signed off correctly.
Obtaining Purchase Orders from customers for consumable used in service visits outside of standard contracts
Check prices are correct on quotations before they are sent out.
Check quotations vs technical reports for are invoiced correctly.
Compile monthly analysis of service department/ equipment failures/issues and downtimes
Analysis of Customer budgets / life cycle of equipment.
What You Need To Succeed
*Good confident communicator
*Commercial / financial awareness
*Project Management experience
*Numerical / verbal reasoning skills at management norm. Strong attention to detail
*Sage / CRM, Excel, Word, PowerPoint, Teams and Outlook
If you are interested in this position and have the relevant skills and experience please apply today!
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.