Senior Investment Data Operations Analyst
You will work within an exciting, fast-paced and growing culture. We're a privately owned company, committed to innovation and to providing the best customer experience in financial services.
The Expertise We are Looking For:
Highly motivated and responsive teammates who can multi-task and have a knack for analytics. Our work is highly collaborative and involves close coordination and excellent communication with our clients, data vendors and key business and technology partners
*Your bachelor's degree or equivalent experience required.
*Your experience (ideally 5+ years) in an operations environment and knowledge of operating within the Investment financial services industry is needed for the team to be successful.
*Your experience with various types of investment vehicle data including securities, mutual funds, managed accounts, blends, indices, composites, across various subject areas including characteristics and reference data.
*Your working experience in SQL & R studio and experience with tool such as Python is a plus.
*A deep knowledge of MS Office tools and ability to practically apply that knowledge
The Purpose of Your Role:
Our Senior Investment Data Operations Analyst will perform critical functions to support daily operations, including detailed data analysis, identify and resolve data issues and answer helpdesk queries. Quality, accuracy, and timeliness are essential to the success of our function
The Skills You Bring:
*You are comfortable with autonomy and functioning without close supervision
*Being able to combine analytical thinking and a personal confidence to make recommendations on an appropriate course of action
*Having superb communications skills (both written and verbal) and strong interpersonal and relationship management skills.
*Able to think out of the box and strive for continuous improvement.
*You can effectively respond to a dynamically changing work environment and to positively influence business outcomes.
*Strong project management, analytical and problem-solving skills.
*You are detail oriented with strong organizational skills and can balance priorities on simultaneous initiatives. Accuracy and Attention to detail is critical in this role.
*Ability to work expertly with various vendor/business partners across the organization.
*Ability to utilize industry research tools to procure company specific data and an ability to interpret and act on results.
*Ability to brainstorm with the team on solutions to address challenges and roadblocks
*Ability to perform data analysis/research via SQL and R (python is a plus) and your knowledge with application of MS Office tools.
The Value You Deliver:
*Timely processing of daily operational tasks and helpdesk requests from the consumers.
*You take the lead to identify data issues and perform root cause analysis and resolve to improve data quality on time. When needed, work with business partners and systems partners to resolve.
*Assist in documentation and transition of new areas of work, while maintaining and updating procedural documents.
*Propose process enhancements for the efficient, accurate and timely completion of all activities that includes operation tasks\helpdesk\adhoc requests from straight forward to complex.
*You're an effective teammate, with the ability to support and coach colleagues, identifying and addressing training gaps.
*Actively monitor the helpdesk queue and assist the manager in logging incidents.
*Actively raise issues to management as appropriate for resolution.
*Participate in data management projects/initiatives that aim to improve the quality of the data.
*Assist in defining and executing test plans and support user acceptance testing for process enhancements
How Your Work Impacts the Organization:
We help 23 million people invest their life savings, 20,000 businesses manage their employee benefits programs, 10,000 advisors and institutions needing innovative technology solutions to invest their clients' money.
Adecco is an equal opportunity employer!
We value individual differences and how they contribute to our success.
If the role interests you, please get in touch via email:
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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♦ The business of the Adecco Group UK & Ireland is transacted via a number of differently branded trading entities, as follows: Adecco UK Limited, Adia Technology Limited, Modis International Limited, Badenoch and Clark Limited, Ajilon (UK) Limited, Office Angels Limited, Penna plc, Pontoon Europe Limited, Roevin Management Services Limited, Spring Technology Staffing Services Limited.